AI Customer Agents
Made Simple.
Wist is the platform for building AI customer agents that don’t just link to help docs…they become the smartest members of your team.
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Configure and embed anywhere in minutes.
Wist combines a contextual prompting engine with your data and the latest AI models from ChatGPT, Anthropic & Google to craft the most powerful AI live chat agent you’ve ever seen. Finally build the customer assistant of your dreams using the latest AI models with custom data and full control. Go beyond just support, help along the entire customer journey in 95 different languages.
Floating chat bubble
Wist has built-in safety controls. You can prompt the bot to respond in ways that match your brand.
Inline Ask AI button
Wist has built-in safety controls. You can prompt the bot to respond in ways that match your brand.
Add to Slack
Wist has built-in safety controls. You can prompt the bot to respond in ways that match your brand.
“...just had it prioritize our roadmap using every chat in the last 6 months as context...feels like I'm inside the hive mind of our customer base. Just insane.”
How it works.
Wist combines a contextual prompting engine with your data and the latest AI models from ChatGPT, Anthropic & Google to craft the most powerful AI live chat agent you’ve ever seen. Finally build the customer assistant of your dreams using the latest AI models with custom data and full control. Go beyond just support, help along the entire customer journey in 95 different languages.
Websites
431 urls crawled
Files
10 PDFs, 5 .Docx
Q&A pairs
35 pairs, 42 answer revisions
Raw Text
6 entries
Train your AI agent on your data
Wist supports nearly any form of data. Crawl entire websites, upload and parse files (PDFs, docs, etc), paste in text in any format (markdown, JSON, YAML, etc), and more.
Set roles, responsibilities and escalation rules
Wist has built-in safety controls. You can prompt the bot to respond in ways that match your brand.
Monitor and revise responses
Wist lets you monitor it. If it says the wrong thing, you can correct it so your customers get the perfect answers every time.
Insight Report
Ask Wist what your userbase thinks about everything
Talk to your entire chat database with natural language to rank the most common feature requests, bug reports, pain points, and even run sentiment analysis on topics like pricing or competitors.
“WOW latest models on it are scary good...cut our support tickets to almost nothing and even have it doing stealth user research for us. First AI chat I haven't been embarassed to put in front of customers. Somehow it knows exactly when to escalate too.”
Untangle AI from your support tool and do more.
Wist combines a contextual prompting engine with your data and the latest AI models from ChatGPT, Anthropic & Google to craft the most powerful AI live chat agent you’ve ever seen.
Go full AI Assistant
Instead of re-building your product to include AI writers
Turn chats into customer interviews
Configure Wist to ask a series of customer interview questions at the end of a resolution to get insights into your customers.
Run Sentiment Analysis
Track performance and errors in real-time and set up alerts for critical issues.
Track bugs and feature requests
Track performance and errors in real-time and set up alerts for critical issues.
Setup Smart Escalation
Automate workflows and custom logic with triggers that respond to chat events.
Qualify sales leads
Deploy bots across regions to ensure low-latency responses worldwide.
Talk in 95 languages
Track performance and errors in real-time and set up alerts for critical issues.
Undermine competitors
Automate workflows and custom logic with triggers that respond to chat events.
Generate full tutorials in-chat
Track performance and errors in real-time and set up alerts for critical issues.
Use flagship AI models
near actual cost.
Old school live chat & support tools charge sky high "per resolution" fees. Meanwhile in the background they're using the cheapest AI models and maximizing profits. Wist charges you based on your actual credit usage for the model you use.
Features
Features